Return & Refund Policy

We regret any inconvenience you may have experienced with our product. To ensure a smooth return and refund process, we have established the following return policy:

1. Return Acceptance Period: Customers may request a return within 14 days from the date of receiving the product.

2. Conditions for Accepting Returns: We only accept returns when the received product is damaged or defective.

3. Contact for Returns: Please contact us via email at to report the return and receive specific instructions.

4. Return Requests: All return requests must be approved in advance. If not approved by us, the return request will be denied.

5. Refund Processing Time: Upon receiving the returned product, the refund processing will take approximately 1-2 business days. Refunds will be processed according to the original payment method.

6. No Exchange or Replacement: We do not provide exchange or replacement services. Customers may request a refund according to the specified policy.

We appreciate your understanding and hope that this process will help resolve any issues flexibly and fairly.

7. Contact: If you have any questions about the policy, please contact us via email

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