HOW MUCH DOES SHIPPING COST?
Free shipping on all orders.
CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not accept shipping to multiple addresses for a single order. Please place separate orders if you want products delivered to different addresses.
IS EXPRESS SHIPPING AVAILABLE?
Currently, we only offer the Standard Shipping method for our products.
HOW CAN I EDIT/CANCEL MY ORDER?
Within 12 hours of placing an order, you can change some of the order’s details by contacting us at firstname.lastname@example.org. After that, your purchase will be put into production right away and won’t be able to be changed or canceled.
IS THERE A CANCELLATION FEE AVAILABLE?
If the order qualifies for cancellation, there is no cancellation fee.
CAN I APPLY A PROMOTION CODE AFTER MY PURCHASE IS COMPLETED?
We do not currently support adding a discount code to an existing order. If you want to cancel or make changes to your order, get in touch with our customer service.
HOW DO I USE A PROMO CODE ON CHECKOUT?
If you have a valid and active promotion code, simply choose the products you want to buy, add them to your shopping cart, go to the checkout, and enter the offer code there.
CAN I USE 2 PROMO CODES AT THE SAME TIME?
Unless otherwise stated, promotional codes can only be applied once. Per order, a single promotional code can be applied.
WHEN THERE ARE UNKNOWN CHARGES, WHAT SHOULD I DO?
You might not identify a charge for some reason. Please adhere to the guidelines below.
1. For complete details about your order, please refer to your Order Confirmation.
2. Inquire if anyone of your family or friends have ordered from us using your information.
3. To find out more, get in touch with your bank.
4. Contact our customer service for prompt assistance.
CAN I PLACE AN ORDER OVER THE PHONE?
We don’t currently provide phone assistance or buy on behalf of customer services. Please place the order and complete the transaction on your end.
WHY MY PAYMENT ISN’T ACCEPTED?
To protect your security and privacy, your bank can’t provide us with information about why your payment was declined. Contact your bank directly to solve these payment issues. You might want to try again with a different payment method. In case the issue persists, kindly contact our customer support team for further support.
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept PayPal only.
WHAT IF I FIND SOMETHING SUSPICIOUS REGARDING MY PURCHASE?
We take efforts at fraud, scamming, phishing, and spoofing seriously. Please get in touch with our customer support team right once if you receive any correspondence that you suspect may not be from our store.